Here’s a recap of how I did it:
1. I looked for appliance repair training, including books, appliance repair training schools, free appliance repair training, and online appliance repair training courses:
- The best appliance repair book I found was Troubleshooting and Repairing Major Appliances, by Eric Kleinert.
- The best free appliance repair training resources I found were:
- YouTube Videos (search on “appliance repair training”)
- Repair Forums (check out appliantology.org)
- Free Online Service Manuals (a good free source is appliancejunk.com)
- Parts Sites (repairclinic.com has repair videos & partselect.com has DIY advice)
- The best appliance repair technician training I found was Uncle Harry’s home study course. This training is the closest thing you’ll ever get to hands-on training in an online course – it can bridge the gap between reading the book and actually taking service calls.
2. I put together my business tools:
- I built my appliance repair business web site using Lunarpages.com because they offer economical hosting with unlimited resources for bandwidth, storage, and email accounts.
- I got a toll free number using Ring Central, which is very economical for a startup business with one line.
- I had business cards printed using nextdayflyers.com – they have great prices for full color, coated, two sided business cards, great customer service and they’re FAST!
- I had invoices printed using carbonlessondemand.com – they have excellent prices for your invoices.
3. I put together my appliance repair service tools and parts:
- I had most of the tools I needed already according to Uncle Harry’s list of tools, but I bought my digital multimeter using the resources in this post: http://appliancerepairstartup.com/multimeter-basics
- I bought appliance repair parts inventory using Uncle Harry’s list of essentials.
4. I promoted my business:
- I got my appliance repair business website listed on free directories in this post: http://appliancerepairstartup.com/free-online-business-directories/
- I placed business cards in local grocery stores, businesses and hangouts
- I bought fairly inexpensive signage and had it posted
- I contacted local appliance related businesses to see if they needed assistance, and succeeded in forming a partnership with a used appliance dealer who needed a service technician to refer calls to.
- I signed up with home warranty companies.
- I signed up with inexpensive paid lead services
5. I started taking calls:
- I would use the Uncle Harry resources to research the repair, including his wizard, his technical manuals, videos and appliance repair service manuals
- I would also call Uncle Harry personally if I had stumper calls, and he always answered the phone and helped me work through the problem. I can’t say enough about this – his live support was huge!!
- I would use online appliance repair forums like appliantology.org as additional technical resources.
6. I’m getting paid and business is going great:
- I opened a free business checking account and started depositing my checks.
- I am currently taking 3-6 calls a day.
- In my area, I charge a flat fee of $128.00 for my calls plus a 25% markup on parts, and my customers love it.