Not only did I get my first repeat customer call, but it came from my first ever customer It was for the same appliance that I serviced just a few weeks earlier – the good news is the problem was unrelated to my first repair. After the first call, this guy thought I was a …
My First Service Call (Almost)
On the day before New Year’s Eve, I got my first call off a free directory listing on the internet. The customer said he had a leaking Whirlpool top loader that wouldn’t spin. From my training, I told him the spin problem could be as simple as a broken door latch or at the very …